Fast services

Most screen repairs only take us 10-15 minutes while you wait!

Other repairs such as batteries, camera, charge port, home button etc. can take up to 30 minutes or longer to replace. Depending on type of repair or situation, certain repairs on your iPhone may take up to 2 hours or longer but most repairs are usually done the same day.

*Motherboard level repairs and data recovery for iPhone and Macbooks can take 1-7 days. Contact us for details.

Call, text or email us

Call, text or e-mail us anytime during business hours for all questions or to schedule an appointment. If we cannot respond immediately for any reason, please do not get discouraged, we will respond as soon as we become available.

Water/Liquid Damage Repair

Liquid damage repairs vary with every device. No two liquid damaged devices will be the same, ever. Liquid damage can be a complex situation and we cannot ever give an exact estimate over the phone. We need to take the entire device apart and test each part one by one and apply our liquid cleaning solution to the phone main board to remove any corrosion and mineral deposits left from the liquid damage.

The biggest myth for any liquid damage is putting your device in rice. Drying the outside of the device with a paper towel and powering it off immediately is the only step you should take. Please know that the highest success rates for liquid damage are those devices that can get to us within the first few hours of the initial contact with liquid, still wet. Once liquid dry's without applying a liquid cleaning solution first will leave mineral deposits on the motherboard (if it was affected) or internal components causing corrosion. Corrosion is really what causes your phone to break after liquid damage has occurred.

Although we do work on liquid damage devices, many times it will be for data recovery only for those who have not been able to back-up their phones data. We have seen many devoves still work after a liquid damage repair but sometimes a device can still give up anywhere from a few hours to a few days or weeks after a complete liquid damage repair has been done. Electronics and liquid do not go together, period.

By purchasing our liquid damage repair you automatically agree to our terms and conditions. Liquid damaged repairs are never guaranteed. Take it from us who are experts and extremely honest about these situations. It is common though for most repair shop to charge a small diagnostics fee due to the lengthy time it takes to test and clean each component.

Liquid damage repairs start at $50.00 but can go as much as $500.00+ depending on the device model and parts/repair needed. Please be aware that sometimes trying to repair a liquid damaged device can lead to more issues with the phone.

Example: You dropped your phone in water a few minutes ago and from that time to the time you bring it to us your screen was still working. After we take the phone apart, apply our cleaning solution, dry off the phone and test it again, we find out the screen stopped working and we can no longer repair the device. Situations like this are very common and we will not be held responsible for your device not working anymore after we try our repair. Situations like these are what we consider unforeseen damages that get worse after contact. There is just no way for us to predict what may come of your liquid damaged device after we try to clean it.

• Warranty covers any manufacture defects on all the parts we use unless otherwise stated. Water / liquid damaged devices do not have any warranty no matter the situation. Please see our terms and conditions.

• A defect in manufacturing is one that the manufacturer did not intend. The "Third Restatement of Torts" is an influential treatise on the law of product liability. It defines a manufacturing defect as occurring when "the product departs from its intended design even though all possible care was exercised in the preparation and marketing of the product."
  
  For instance, we replace your broken screen with a new one and within a few hours of use you notice the screen starts touching on its own (ghost touching) or the display starts flickering. These are types of defects that are covered with our 1 year limited warranty.
  Also, if your LCD display shows signs of flickering or discoloration, this would be covered with our warranty replacement.
  
  

  Does warranty cover hardware issues?

• Our 1 Year Limited Warranty does not cover hardware problems that may occur before, during or after repairing your device. Hardware problems include, but are not limted to: Touch screen issues (iphone 6/6plus models only) which was a design flaw from apple where the microchip that controls the touch screen becomes loose internally from impact causing the device to lose touch screen functionality. Audio not working on iphone 7/7plus models which is another design flaw like the iphone 6/6plus no touch issue where the microchip that controls audio will become lose internally causing audio to stop working. Home button related issues, battery issues, wifi etc.
  
  All hardware related issues will not be covered under our limited 1 year warranty becasue all harware replated issues occur from mishandling of device such as drops or liquid damage. Many of these damages we are not able to know of only until after we made a repair to the device therefore "Ocean iphone repair" will not take any responsibilty for hardware damage to any device after repair.
  
  "Ocean iphone repair" considers any logic board / home button issue a hardware issue. All other components on the iPhone is replaceble except for the *logic board and *home button.

• Unfortunately yes. The policy is written on the terms of service from the Apple website stating that getting your device repaired through a third party will void all warranty on your device. This is not something new, this has always been their policy. Ocean iPhone Repair will not be held liable for your device if it becomes unrepairable after we open your device. Ocean iPhone Repair will also not be held liable for you losing your warranty through Apple or your phone carrier after we work on your device.
  
  Please know and understand about your phone device manufacture warranty before contacting us for a repair. We do not, in any way, acknowledge any device manufacture policy to our customers as we can only assume each one of our customers knows about the warranty through their device manufacture before contacting us. It is within our customers responsibility to contact their device manufacture for any questions regarding their warranty before contacting us for a repair.
  
  It is not up to "Ocean iPhone Repair" to explain how the Apple warranty works or the phone carrier warranty information to our clients. Please do your research fully before contacting us for a repair. Again, '"Ocean iPhone Repair" holds no responsibility for you losing your device manufacture warranty after getting a repair through our services. Ocean iPhone Repair warranty will only cover the parts we use. Our warranty will not cover your full device should something happen during or after our repair service.

• Although we have never had any issues with customers losing their information on their device, we highly recommend that clilents always back-up all the information on your device prior to repair as "Ocean iPhone Repair" will not be held liable for any loss of data (Photos, contacts, memos etc). This is very important because any lost data or information on your device will not be recoverable by us. Lost data or information may not be recoverable by us or any other phone repair shop including Apple retail stores.
  
  If you have important data or information on your device, you must do a back-up of your data and all the information on your device through itunes on your computer. If for some reason you are not able to back-up your data or information we can still attempt to repair your device, but again, "Ocean iPhone Repair" will not be held liable for any loss of data or information.




Does warranty cover me if I break my screen again?

• Our warranty does not cover accidental breakage or any type of physical damage done to your device after our repair including liquid damage. If you did a repair with us and you broke your screen again then you will have to pay for anyother repair in which your limtied one year warranty will start from that day. We can offer discounts on some repairs but becasue most of our screen repairs are already discounted at the lowest prices possible to compete with our near by competitors, screen repair discounts are usually not possible.
Terms of Service