Ocean and Brighton Ave. San Francisco, CA. 94112
We can work some weekends by special request only, contact us during business hours to schedule an appointment

Our Terms and Conditions

By using "Ocean iPhone Repair" service you automatically agree to all our terms and conditions

Services Provided

Warranty on parts ruled as defective up until 365 days after the date service was purchased. Warranty only valid on part(s) replaced during original service. No warranty on water damaged devices, jailbroken devices, rooted devices, and devices repaired previously by someone else other than "Ocean iPhone Repair". No refunds on water damage repair service due to the amount of labor "Ocean iPhone Repair" invests into the attempted repair of a device. "Ocean iPhone Repair" does not guarantee that a device is repairable. All sales are final unless an accessory or physical part (not repair) has been purchased (no refunds for repair services). Refund must be requested within 7 days of repair purchase date. Refund will be issued once item is received back at "Ocean iPhone Repair". No refunds on repair services purchased and rendered.

Services that are purchased, and un-used, after 90 days, will not receive a refund. Store credit is to the discretion of "Ocean iPhone Repair". Our 1 year limted warranty only covers any of our part due to manifacture defect. Warranty is a "part only" exchange and not a money back refund. Warranty does not cover your full device, only the parts we use.


"Ocean iPhone Repair" Terms of Service/Repair

Purchaser of service will truthfully and to the best of his/her own knowledge select the most appropriate repair. "Ocean iPhone Repair" will do a full inspection on the phone prior to repair being completed. If other problems are found with the phone, "Ocean iPhone Repair" will contact the owner immediately before completing repairs.

If you send "Ocean iPhone Repair" a phone that is beyond repair, we will contact you. If you do not truthfully select the right repair(to your best knowledge), we reserve the right to refuse service and return your phone. "Ocean iPhone Repair" does not guarantee that we reuse or replace any screen protectors or skins that may come originally on the device. They may be subject to removal and discarding if need be during repair. "Ocean iPhone Repair" is not responsible for phone cases that might be damaged from removal of device before repair is attempted. If your water damaged phone can not be repaired satisfactorily, customer will receive the phone back in its current state. If your phone has water damage, no warranty will be given on any repair. "Ocean iPhone Repair" retains the right to refuse any repair.


"Ocean iPhone Repair" General Terms and Conditions

• NO REFUNDS ON REPAIR LABOR CHARGE.

• BROKEN OR CRACKED SCREENS ARE ALREADY OUT OF WARRANTY. ANY SERVICES CONDUCTED TO YOUR DEVICE MAY VOID ANY MANUFACTURE WARRANTY PROVIDED BY MANUFACTURER.

• REPAIR DOES NOT BRING BACK MANUFACTURER WARRANTY.

• NO WARRANTY ON WATER DAMAGES, JAILBROKEN, ROOTED, AND ON DEVICES REPAIRED PREVIOUSLY BY SOMEONE ELSE OTHER THAN "Ocean iPhone Repair".

• REPAIR MAY REQUIRE US TO SOFTWARE/HARDWARE RESET YOUR DEVICE, CUSTOMER IS SOLELY RESPONSIBLE FOR PROPER BACK UP OF THEIR DEVICES AND PERSONAL INFORMATION AND ARE ENCOURAGED TO DO BACK UP PRIOR TO THE ACTUAL REPAIR BEFORE A REPAIR IS PERFORMED. YOU MAY LOOSE JAILBREAK OR ROOT ACCESS ON YOUR DEVICE IN WHICH "Ocean iPhone Repair" WILL NOT BE HELD RESPONSIBLE AND SUCH DEVICES ARE NOT COVERED UNDER OUR LIMITED 1 YEAR WARRANTY.

• 365 DAYS, WARRANTY DOES NOT COVER ACCIDENTS, PERSONAL NEGLIGENCE OR ACT OF GOD. ANY PHYSICAL DAMAGED MADE TO YOUR DEVICE AFTER OUR REPAIR WILL VOID YOUR 1 YEAR LIMITED WARRANTY WITH "Ocean iPhone Repair". ABSOLOUTLY NO EXCEPTIONS.

• NO WARRANTY ON ANY PARTS INSTALLED NOT PURCHASED FROM Ocean iPhone Repair.

• CUSTOMER IS RESPONSIBLE FOR LABOR TO REVERSE ANY INSTALL/SERVICE PERFORMED ON THE DEVICE UPON THEIR REQUEST.

• CUSTOMER IS ADVISED TO BACK UP ANY DATA ON THE DEVICE BEING REPAIR. "Ocean iPhone Repair" IS NOT RESPONSIBLE FOR ANY DATA LOSS.

• NO REFUND ON SPECIAL ORDERS.


Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of "Ocean iPhone Repair.". The collective work includes works that are licensed to "Ocean iPhone Repair". Copyright 2017, "Ocean iPhone Repair" ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with "Ocean iPhone Repair" or purchasing "Ocean iPhone Repair" products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with "Ocean iPhone Repair" or to purchase "Ocean iPhone Repair" products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by "Ocean iPhone Repair". You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks

All trademarks, service marks and trade names of "Ocean iPhone Repair " used in the site are trademarks or registered trademarks of "Ocean iPhone Repair"


Warranty Disclaimer

To the fullest extent permissible pursuant to applicable law, "Ocean iPhone Repair" disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchant-ability and fitness for a particular purpose and non-infringement. "Ocean iPhone Repair" does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. "Ocean iPhone Repair" does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you, the purchaser.


Limitation of Liability

"Ocean iPhone Repair" shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if "Ocean iPhone Repair " has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors

In the event that a "Ocean iPhone Repair" product is mistakenly listed at an incorrect price, "Ocean iPhone Repair " reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. "Ocean iPhone Repair" reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, "Ocean iPhone Repair " shall issue a credit to your credit card account in the amount of the incorrect price. Refunds on credit cards can take 3-7 days to be available on your credit card. If any complications occur, the credit card issuer must be contacted and notified of such complications before "Ocean iPhone Repair" can issue a trouble ticket. No cash refunds will ever be given on any credit card purchases.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process either at our physical location or this website or authorized affiliate site. These terms and conditions, or any part of them, may be terminated by "Ocean iPhone Repair" without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

"Ocean iPhone Repair" may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to "Ocean iPhone Repair".


Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of "Ocean iPhone Repair" products) shall be in the state or federal courts located in San Francisco, CA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of "Ocean iPhone Repair "products) must be commenced within one (1) year after the claim or cause of action arises. "Ocean iPhone Repair" failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. "Ocean iPhone Repair" may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a "Ocean iPhone Repair" or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer

"Ocean iPhone Repair " does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, "Ocean iPhone Repair" is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, "Ocean iPhone Repair " reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to "Ocean iPhone Repair" in its sole discretion.


Indemnification

You agree to indemnify, defend, and hold harmless "Ocean iPhone Repair", its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links

In an attempt to provide increased value to our visitors, "Ocean iPhone Repair " may link to sites operated by third parties. However, even if the third party is affiliated with "Ocean iPhone Repair", "Ocean iPhone Repair " has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ocean iPhone Repair". These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, "Ocean iPhone Repair" seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Abandoned Devices

In the event that a device is left at our repair facility with no response from customer for 45 days, device becomes property of "Ocean iPhone Repair". Any attempt to collect an abandoned device after said date left to "Ocean iPhone Repair" will not be acceptable. "Ocean iPhone Repair" may sell the abandoned device after 45 days to cover all cost made to the abandoned device that was not paid for. "Ocean iPhone Repair" be not be held liable after the 45th day of abandonment of device.


Mailing In A Device

Please only send in the device. No box or accessories. "Ocean iPhone Repair" is not responsible for accessories or boxes that are sent in. Do not disassemble the device you are sending in. If you send in a device in pieces," Ocean iPhone Repair " is not responsible for lost or missing parts due to a disassembled device that is shipped to us.


Do it yourself (DIY) Parts Warranty

Parts are tested prior to shipping out or selling locally. They leave our facility working. Our parts only carry a 30 day warranty if, and only if, the part has not been installed by the customer. Once part has been installed, there is no warranty. All parts must be tested by our customer prior to installation. Any signs of use, scratches, dust, cracks, liquid damage, removal of any seals or stamps, rips in flex cables will be void through our limited 30 day warranty. All said are considered physical damaged by user and "Ocean iPhone Repair" will not be held responsible.

Our youtube tutorials do not guarantee you a successful repair. Our techs are professional with more than 10,000 hours on the job with hands on experience on most phones on the market to date. You perform your repair at your own risk. A professional and professional tools are always recommended for any repair.


Water / Liquid Damage Repair

"Ocean iPhone Repair" provides a 30 day limited warranty on liquid damaged devices repaired by "Ocean iPhone Repair" only. All liquid damaged repairs will have our own seals on all our parts used. All water damaged activated stickers will be replaced or a new water activated sticker may be applied next-to the original water activated sticker to let us know the device was not water damaged again after our repair.

"Ocean iPhone Repair" can never guarantee any liquid damaged device will work or last past our initial repair. In many cases there may be more damage to the device that is unseen and non-repairable. "Ocean iPhone Repair" will not be responsible for any loss of data on any repairs. By purchasing our water / liquid damage repair, the buyer assumes all responsibility for complete payment for any and all time spent working on the device to get it working again. All customer agree that water damaged devices may become non-operational after our repair even if the device was operational prior to our repair.

In many cases, a corroded connection may have occurred on two contacts that could get further damaged once we remove the connection. These are "unforeseen" damages that may occur during our repair in which "Ocean iPhone Repair" will not be held responsible for damages. "Ocean iPhone Repair" takes special care on all repairs to ensure a successful repair.


Unforeseen Damages

"Ocean iPhone Repair" will not be held responsible for any device that may have unforeseen damages prior to our repair. A device may be working ok prior to our repair but unforeseen damages may have occurred during repair. One example of an unforeseen damage: Customers phone has a cracked screen due to a hard fall. The fall might of loosened a chip or filter on the main board which can break off completely during our repair causing the device to act inappropriately or not work completely. All devices brought to us are already broken. We are a repair shop only.

"Ocean iPhone Repair" is in no way affiliated with any brands or companies who make the devices or products brought to us for repair.


Damages done during our repair

"Ocean iPhone Repair" will not be held liable for any damages that may occur during or after any our repair job. It is at the customer or purchaser's full responsibility to accept that by getting any device repaired with "Ocean iPhone Repair" they are doing so at their own risk. By getting a device repaired with "Ocean iPhone Repair", you, the customer, agree automatically to all of the terms and conditions for "Ocean iPhone Repair".

"Ocean iPhone Repair" offers a full 1 year limited warranty only on all the parts we provide for repair only. Our warranty does not cover our parts or your device if it becomes inoperable after a manufacture software update. All our parts are tested for quality prior to installation on the latest OS update that is available during time of installation. Any future updates from the phone manufacture may cause aftermarket part from working. "Ocean iPhone Repair" will not be held responsible nor will we give any refunds due to this matter. "Ocean iPhone Repair" has no control over what your devices manufacture does on or after our repair. "Ocean iPhone Repair" has seen device manufactures release software updates that caused aftermarket phone parts to stop working.

All customers have the option to go to or contact their device manufacture for any repairs at anytime. "Ocean iPhone Repair" has the right to refuse service to any customer for any reason.

What our clients are saying...

"Excellent customer service and fast turn around time to repair my iphone 6 shattered glass. They are the lowest price from other places I called. Thanks again for the great service!"

- Amanda J.

© 2021 Ocean iPhone Repair . All rights reserved